Return Policy

Returns Within 60 Days

Hothead Headliners offers a 60-day return policy. You have 60 days from the date your order is delivered to request a return.

To be eligible for a return, your product must be returned in its original packaging and in the same condition in which it was received. Returned products must be clean, complete, undamaged, and include all original components, hardware, and accessories.

Products returned in less than new and satisfactory condition are subject to a minimum 15% restocking fee. Products that are significantly damaged, stained, altered, excessively used, or missing components may be subject to a larger deduction or may be ineligible for a refund.

How to Request a Return

To request a return, contact us at Support@HotheadHeadliners.com within 60 days of delivery. Returns must be approved before they are shipped back.

If your return is accepted, we will provide return instructions. We can also provide a prepaid return shipping label upon request.

Customers are responsible for return shipping costs unless the return is due to an error on our part. If we provide a prepaid return label, the cost of the label will be deducted from your refund.

Original shipping charges, expedited shipping fees, and other shipping-related charges are nonrefundable.

Damaged, Defective, or Incorrect Orders

Please inspect your order when it arrives. If your product is damaged, defective, or incorrect, contact us promptly at Support@HotheadHeadliners.com so we can evaluate the issue and make it right.

Photos or other documentation may be required to help us evaluate damaged, defective, or incorrect products.

Exceptions and Non-Returnable Items

The following products and orders are not eligible for return:

• Custom, special-order, or personalized products
• Clearance or final-sale items
• Gift cards
• International orders

International orders that arrive damaged, defective, or incorrect will be reviewed individually.

Contact us at Support@HotheadHeadliners.com if you have questions about the return eligibility of a specific product or order.

Exchanges

Exchange requests must be made within 60 days of receiving your order.

To be eligible for an exchange, the product must be returned in its original packaging and in the same condition in which it was received. It must be clean, complete, undamaged, and include all original components, hardware, and accessories.

Customers are responsible for exchange-related shipping costs unless the exchange is due to an error on our part.

Products returned in less than new and satisfactory condition are subject to a minimum 15% restocking fee.

Refunds

We will notify you after your return has been received and inspected and let you know whether the refund has been approved.

Approved refunds will be issued to the original payment method within 3–5 business days, less any applicable return shipping charges, original shipping charges, or restocking fees.

Your bank or credit card provider may require additional time to process and post the refund.

Return Policy Questions

For questions about a return, exchange, refund, damaged order, or product eligibility, contact us at Support@HotheadHeadliners.com.